Using Hotmail or Outlook?

Apparently, some of our new customers are reporting that they are not receiving order confirmation emails (OR Easypiece Insider or even Easypiece Beta emails) when they have placed an order. Most email addresses work fine, but some Hotmail or Outlook accounts - particularly in the UK - are experiencing problems with our emails not getting through to them, due to overly protective Microsoft filters :-(

If this is happening to you (or you wish to place an order and are using Hotmail as your contact address), you will need to add 'easypiece.com' and 'wufoo.com' as a safe domain under your options tab. Unfortunately, you WILL have to do this, otherwise you may not receive your confirmation. If you have already placed an order with us, but have not received confirmation, then email us immediately at help@easypiece.com

Here's how to add us to your safe list in Hotmail:

1) Sign into Hotmail

2) Click 'Options' (or Preferences, depending on your account type). You should find this in the top right hand corner of the screen, somewhere around your name.

3) In the drop down box, click 'More Options'

4) Under the Junk Mail heading, click 'Safe and Blocked Senders'

5) Click 'Safe Senders'

6) You'll see a box called 'Sender or domain to mark as safe'

7) Type in "easypiece.com" (without the quotations) and click 'add to list'

8) Again, type in "wufoo.com" and click 'add to list'

9) You will see the domains listed on the right hand side (@easypiece.com, @wufoo.com)

10) You're done.

If you are using Outlook, and are not receiving emails, check your spam/junk folder and add us to your safe list! You will need to do this to receive ALL emails from us - including our Beta selection emails and Easypiece Insider emails. Most email addresses work fine though.

Let us know if you are having any problems!

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The Conveyor Belt Mentality

We may know that most factories are located in China, sure. Big deal. We have already discovered that most things are made in China anyway. But that doesn't mean that all factories are the same - just like all car factories are not the same either. Mercedes Benz probably have a better factory than Skoda. Are their factories the same? Are their production costs the same? No.

The ultra cheap manufacturers will knock up their clients a hairpiece for $45 - sometimes as low as $35 in extreme cases. These are the places that your ultra cheap net retailer is using, for the obvious reasons of keeping costs as low as possible but keeping a profit margin to be proud of. So, anywhere in the $200 range of hairpiece is almost certainly being made at a cheap factory.

No problem there of course. So long as you get a good piece.

In our extensive tests, we naturally wanted to find a factory that was as cheap as possible, but which could demonstrate a consistent output. Forget it.

It became known as the 'Conveyor Belt Mentality'. Too many workers, working at different times, too many machines, too many reasons for things to simply go wrong. Not enough care, not enough attention to the details that customers complain about. It's 5 o clock? "I'm outta here; whoever's in tomorrow can sort out this mistake - if they even notice." These are just high output places that often get it right, but often get it wrong. Hey, everyone gets it wrong. But often?

And if the customer doesn't like it? Who cares?

What did you expect for $45?

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